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TERMS & CONDITIONS

CUSTOMER CARE

We provides a three-year warranty for the device purchased by users. During the warranty period, if the device fails to work/operate, you can send in for free maintenance services, but does not include damages caused by improper use. Therefore, it is important to use and clean your device correctly to reduce any unnecessary maintenance costs. You may check out the warranty conditions for more informations.

 

本着对用户负责的态度,我们为用户所购买的仪器提供三年质保,在质保期内出现符合条例的仪器故障可免费享受售后维修服务,但不包括人为损坏或因使用不当造成的仪器故障。因此,为了不影响您仪器的正常使用,以及减少不必要的维修花费,请您正确使用、清洁仪器。

Privacy & Safety

TERMS & CONDITIONS

This website is operated by 9 Miracles Pte Ltd. These terms and conditions (the “T&Cs”) apply to www.thomasxlifestyle.com (the “Site”) and form the terms and conditions on which we supply products and services to you. Throughout the site, the following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Accessing the Site
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“T&Cs”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These T&Cs apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Any new features or tools which are added to the current store shall also be subject to the T&Cs. You can review the most current version of the T&Cs at any time on this page. We reserve the right to update, change or replace any part of these T&Cs by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

License
By agreeing to these T&Cs, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 9 Miracles Pte Ltd and/or its licensors own the intellectual property rights for all material on Thomas x Lifestyle. All intellectual property rights are reserved. You may access this from Thomas x Lifestyle for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Thomas x Lifestyle

  • Sell, rent or sub-license material from Thomas x Lifestyle

  • Reproduce, duplicate or copy material from Thomas x Lifestyle

  • Redistribute content from Thomas x Lifestyle

  • This Agreement shall begin on the date hereof.
     

Content Liability
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy
Please read Privacy Policy

Reservation Of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions. If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

Accuracy of Information
We try to be accurate as reasonably possible in our descriptions of products available for purchase through the Site. The images of the products on our Site are for illustrative purposes only. Colours may appear slightly different in reality due to studio lighting conditions, or variances in computer screen calibration. We do however strive to ensure that screen colours are true to life, as much as possible. We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Updates of products and services
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Orders & Payment

You may place an order with us by completing and submitting the order form on the Site. You shall be responsible for ensuring the accuracy of all orders. All orders will be deemed to be irrevocable and unconditional upon transmission through the Site, and we shall be entitled, but not obliged, to process such order(s) without your further consent and any further reference or notice to you.

We reserve the right to accept or decline any and all orders received from or through the Site in our sole and absolute discretion. Our acceptance of your order will take place when a confirmation email is sent to your registered email address with us, at which point a contract will come into existence between you and us. Each fully-paid order accepted by us shall constitute a separate and individual contract governed by these T&Cs (an “Order”). We will assign an order number to your Order when we accept your Order. Please tell us the order number whenever you contact us about your Order.

The price payable by you for the Product shall be the price of the Product listed for sale as stated on the Site at the time your order is transmitted to us through the Site, and any applicable taxes. All prices are subject to taxes, unless otherwise stated. We reserve the right to amend the price of any Product at any time without giving any reason or prior notice. Please complete payment at the moment your order was placed as all unpaid orders will be cancelled automatically after an hour. In the event that any Product has been mispriced on the Site, we reserve the right to terminate the Order and notify you of such termination, regardless of whether or not the products have been dispatched or are in transit and whether payment has been charged to you.

 

Third-Party Links 
The Site may contain links to third party websites that are not affiliated with or owned, operated, or controlled by us including third party payment system providers. You acknowledge and agree that we will not be responsible for the content, privacy policies, or practices of such third party websites or the companies that own them. By using the Site, you expressly relieve 9 Miracles Pte Ltd from any and all liability arising from your access and use of any third party website. We encourage you to review the terms and conditions and privacy policies of any third party websites before using them and disclosing your personal data to them.

Updates to TERMS AND CONDITIONS
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

 

Termination
These T&Cs are effective unless and until terminated by either you or us. You may terminate these T&Cs at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

Privacy Policy

Information

When you purchase something from our online store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. Email Mailing List (if applicable): With your permission, we may send you emails about our store, new products and other updates. However all personal information will be kept private and confidential. For marketing, we will ask you for consent, or provide you an opportunity to say no.

Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. "9 Miracles Pte Ltd" is committed to protecting the privacy of our valued customers. All personal information provided is strictly confidential and will not be disclosed to any third party unless required by law. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. We reserve the right to make amendments to the terms and conditions and the privacy policy without prior notice. All pictures reproduced from Thomas X Lifestyle website and social media must be credited.

 

Updates to Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Changes will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

SHIPPING & RETURNS

All orders received will be processed on the next working day.

Local Shipping will take 3-5 business days. Overseas Shipping will take 1-2 weeks depending on the custom clearance of the destination.

Pre-order Shipment will take 3-4 weeks as the shipment are sent directly from China. If you urgently need the product, do contact our customer service team to arrange for an express courier service. Additional charges may apply.

We want you to love your purchase! If you are not completely satisfied with your purchase, do let us know within 7 days from the date of purchase or date of delivery for online purchases and we will work with you to make it right. All items must be returned in “NEW” condition.

WARRANTY

The products are under warranty for three years from purchase date. During the first year, for any breakdowns of the device that needs to be repaired, we will pay for the maintenance freight charges, accessories and manual maintenance are free of charge. Subsequent two years, maintenance freight charges will be borne by buyers.

Please provide the proof of purchase when sending the device for repair.


Free warranty is only applicable to the parts produced by original manufacturer, that is, the products affixed with the Factory Serial No.

Any random gifts or promotional gifts are not covered by the warranty.

Please refer to the additional description of corresponding products to learn
more about warranty service.

Non-Warranty Coverage

  • Customer not able to provide the proof of purchase or warranty card.

  • Products damage caused by using components other than those manufactured or sold by the company.

  • Breakdowns caused by disassembling or repairing the products on your own.

  • Damage caused by earthquake, flood, fire, thunder or other natural disasters.

  • Breakdowns caused by water penetration, erosion, moisture etc. when using.

  • Damage caused by improper handling by customers.

  • Random gifts and all consumable products and promotional items.

  • Damage caused by other type of human factors.

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